Frequently asked questions.

Book a Discovery Call. 30 minutes, no obligation. We listen to your situation, identify the highest-leverage system to build, and tell you honestly if we're the right fit — even if we're not. After Discovery, we send a written proposal with scope, timeline, and investment.

Three phases: Discovery (1 week — operational mapping and scoping), Build (1–12 weeks depending on scope — design, develop, integrate, test, train), and Retainer (optional ongoing improvement and support after launch). Most clients move into a Retainer engagement after the initial build.

Quick Wins ship in 1–2 weeks (focused single-purpose builds). Custom Builds typically take 3–6 weeks (multi-role systems, branded portals, custom workflows). Operations Systems run 6–12 weeks (multi-tenant, multi-integration). Strategic Programs are 3+ months (full operational transformation). Discovery is always week one.

Yes. Most clients move into a Retainer engagement after launch — typically a fixed-hours-per-month arrangement for ongoing improvements, new feature requests, integrations, and operational support. Retainers are scoped during build, not afterthoughts. The system you launch is version 1.0 — the Retainer is how it stays current.

Because every business is different and we refuse to pretend otherwise. Productized pricing forces clients into pre-defined boxes that rarely fit their actual situation. We scope honestly after Discovery — you get a quote based on your actual needs, not a template. This means we may not be the cheapest, but we're the right fit.

Engagements range from focused Quick Wins to multi-month Operations Systems, with corresponding scope and investment ranges. We share concrete numbers after Discovery once we understand what you actually need to build. If you need a rough sense before booking a call: most engagements fall in the €15k–100k range depending on scope, with smaller starter projects and larger multi-phase programs on either end.

Yes — for clearly scoped engagements. After Discovery, we send a written proposal with fixed scope, fixed timeline, and fixed investment. Open-ended work or rapidly evolving requirements are typically structured as Retainers (fixed monthly hours) rather than fixed-scope projects. We're transparent about which model fits your situation.

Most often Softr (we're the #1 Softr Partner in Europe), Lovable for AI-augmented custom builds, monday.com for operations-heavy builds, and Make/n8n/Zapier for workflow automation. Platform fit is decided during Discovery — never pre-decided. We refuse to force a problem into a platform.

Yes. Most engagements integrate with existing tools rather than replacing them. We've connected builds with Stripe, DocuSign, Slack, Gmail, HubSpot, Salesforce, monday.com, Google Workspace, Microsoft 365, and dozens more. If a tool has an API, we can connect it. We treat your existing stack as inputs, not problems to solve.

Yes. Always. Code, data, accounts, branding, platform configurations — all yours. Built under your accounts on platforms like Softr, Lovable, monday.com, and Supabase. If we ever part ways, you keep everything. No vendor lock-in. No SaaS rental. This is non-negotiable in every engagement.

Real estate brokerages, marketing and creative agencies, professional services (insurance, consulting, brokers), marketplaces and platforms, healthcare and pharma, e-commerce and retail. We have deepest experience in DACH and English-speaking markets, with builds shipped across 14+ countries.

We work best with companies between 10 and 500 people who have outgrown off-the-shelf tools but aren't yet at enterprise scale where bespoke development teams become viable. Smaller (5–10 people) works when the build is high-leverage. Larger (500+) works when the engagement is a focused project rather than full operations transformation.